01.14.2008  BY WEETABIX

It's no secret to anyone who knows me that I've got a bit of a Starbucks habit. Addiction, some may call it but I say, "Why be so judgey?" As I am typing this, there is a venti nonfat no whip mocha sitting next to the keyboard. The baristas at my local Bux know me by name, car and drink and even know that if it's more than 55 degrees outside, I will request my mocha iced. They know when I'm not feeling well because I order a soy chai instead. They give me shit when I mix it up in December with a few peppermint white mochas. I'm probably paying for their tuition with my daily contributions to the tip mug. This is not an addiction. At this point, it's a relationship.

It seems like my Starbucks has two types of employees, either the bubbly little beautiful girls who look like they just escaped from working double shifts at American Apparel, or the perkier plus-size diva types who never but ever mess up my order or accidentally give me whipped cream. Laura is the very thin and fit manager of my local, having worked at the location almost since they opened. I probably know her the best of all of them. She knows that we go to the farmer's market on Saturdays and now we sometimes exchange veggie recipes through the drive thru window when there isn't a line. Last week, she leaned out the window and said, "So, Weet, have you tried the new skinny mocha yet?" I hadn't, and asked her how it is. She scrunched up her face and said "Well, I haven't actually tried it but other people have and, you know, anything called a skinny mocha just can't be good, right?"

I tend to agree with Mo, who mentioned that "Sugar-free chocolate is difficult if not impossible to do well..." but unlike Mo, I'm totally not curious to taste it. Especially not after Laura made the squinchy icky face.

However, taste aside (it's not like sugar-free syrups are a new thing at Starbucks, right?) this marketing decision to take a pop culture nickname and brand it as their own is an interesting one. Skinny is apparently desirable, right? But there's a ton of backlash about the term (plus, read the comments here), because what does that make a regular mocha? Fattie mocha? What about my own order, the nonfat, no whip vanilla mocha? The Denial mocha? The Who Does She Think She's Fooling mocha? Would they ever dare to similarly market a Ghetto Latte?

Is it acceptable to make implications about body size when it comes to something like a drink order? Or is this no different than, say, Diet Coke? There's no way that I'm ever going to use the term, even when I order an unsweetened iced tea this summer, but I can't decide if I should be pissed off about the marketing device or not. I'm curious to know what you think. Lay it on me. —Weetabix

The comments would like their frappucino affigato style with extra whip.



11 Comments

Poppy said:

Very topical for me. I'm not a Sbux devotee - I usually bring a travel mug from home with regular old coffee in it - but I do occasionally hit a Sbux if the coffee isn't done by the time I leave my house. Such was the case today and I did order a 'skinny' vanilla latte mostly because I wanted to see if it tasted any different than the regular - it didn't (to me anyway). When I ordered I said the name 'skinny' instead of saying the drawn out no-fat, lo-cal (or whatever it would be) vanilla syrup, blah, blah... I reminded me of when they changed from small, medium, and large to the fancier short (remember the short?), tall and grande I used to make a point of not using the new size terms because I found them irritatingly grandiose and faux-European, but I got tired of the cashier taking my order and then yelling back to the barista with the approved Sbux size names. I suppose I could have kept it up as a matter of principle but it just seemed easier to bend to their empire - such as it is with the new skinny drinks.

efrederick said:

I hate the term Skinny. That is the drink I have everyday at Starbucks but I would rather say "non fat, no sugar vanilla latte" than admit that I am watching my liquid caloric intake. I feel embarrassed to say it that way... really I do. Shorten the name of the order if you must, but don't refer to weight!

Clare said:

I just think it's an easier way for people to ask for the lowest calorie version of the drink. Plus, it points out how very very calorie laden some of their drinks are--which not everybody realizes. So, I don't get the people who are complaining--if you don't want to say "skinny"--say non-fat sugar free. Live and Let Live.

Sarah said:

Some of the people on the inside don't like it either:
http://starbucksgossip.typepad.com/_/2008/01/a-barista-tells.html

Marybeth said:

I think the term is being taken out of context. Ordering a "skinny" is not by any means a new marketing concept. It's coffee shorthand that has been around since well before lattes overtook cappuchinos in popularity. It refers to Skim milk.

Back before the 15-adjective latte was common, you went to your coffeehouse and you ordered your espresso drink and specified whether or not you wanted it to ooze with froth. If you got really fancy, sometimes you'd specify if it was to be caffeinated or an extra shot. End of story. No flavors, no soy, none of that stuff. The assumption was ALWAYS that you wanted it made with whole milk.

So if you wanted skim milk, you had to tell them you wanted a skinnycap.

Now, this whole marketing thing of the Skinny Latte annoys me mostly because Starbuck's makes it sound like this is a revolutionary new concept. It isn't. The Skinny Latte is a nonfat sugar free tall latte. Nothing more. Sugar free syrups have been around for years. The marketing itself annoys me but using the word "skinny" doesn't.

In fact, it's sort of a relief that Starbuck's hasn't changed that name too since they seem to have developed the habit of changing coffee slang to suit their own needs (a cafe misto from Starbuck's anywhere else in the world is cafe au lait, for example).

Beth said:

My thoughts exactly, Marybeth. It's the coffee shop version of diner speak. It was originally just a way to quickly and clearly express skim milk in a loud, busy shop.
If you don't want to say it, don't, to each his own, but at the same time, it's not something created for the express purpose of shaming people about their order. In my world I see much more obvious and egregious attacks on people (esp. women) based on looks and weight that that's a battle I'm not going to pick.

Ellen said:

I personally like the word "skinny" even though I'm not skinny myself. But since I normally order my mochas nonfat and no-whip anyway, I tried the Skinny Mocha... and it is gross. The sugar-free syrup has a really bad aftertaste. I go to Starbucks about once a week, and I'd rather just budget for the calories of the regular mocha... I couldn't even finish my skinny one.

Loey said:

I've ordered a skinny latte in the past (back when it was, as Marybeth pointed out, just a latte made with skim milk), and was told by a random manin line that I "didn't need to lose weight" (and thsi was before Napolian Dynmaite).

Ever since then I've felt self-conscious when ordering it, and will tend to go through the longer-winded version, perhaps because while ordering skim milk implies you're health-conscious, ordering a skinny implies you're weight conscious.

Clare said:

I think it's ok to be weight conscious, if you want to call it that, I think of it more as health conscious. If some man in line made a comment like that to me, I'd just tell him (not that it's any of his business anyway) that I was saving my calories for dessert later. Let's face it, some of their drinks have 400-500 calories...that's crazy bad for anyone, no matter how thin they are. And if that drink is an everyday thing, like it is with some people, I just don't get the squeamishness about asking for skim milk.

The Muse said:

I don't have a problem with calling it a "Skinny Latte" (or whatever variation I'm asking for that day)... it's faster than spitting out "I'd like a tall, sugar-free vanilla, non-fat latte, please" and sounding like I was a high-maintenance pain in the arse. Simply saying "I'll have a skinny vanilla latte" is far less than I have to remember in the morning BEFORE I've had my coffee!

elaine said:

You're right that Skinny Latte doesn't have any deeper meaning than Diet Coke -- people are waaaay to sensitive. But it doesn't matter, because Starbucks' "skinny" drinks are AWFUL.

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